Artificial Intelligence · Beginner
Writing Better Business Communications with AI
Learn to produce clearer emails, proposals, summaries, and presentations using generative AI tools while safeguarding proprietary data and verifying factual accuracy.
37.9 min8 lessons
What you’ll learn
- Identify suitable everyday workplace tasks and workflows where generative AI tools provide measurable assistance.
- Recognize accuracy limitations, factual hallucinations, and verification requirements before relying on AI outputs.
- Apply safe data-handling practices to protect personal, proprietary, and confidential workplace information.
Who this course is for
Working professionals and knowledge workers seeking to adopt artificial intelligence tools safely and productively with no prior technical knowledge.
Prerequisites
No prior technical knowledge required.
Course curriculum
Foundations of Workplace Generative AI2 lessons
- Introduction to AI Writing Tools and Common WorkflowsPreview5 min
- Safe Data Handling and Confidentiality Principles5 min
Drafting Clear Everyday Emails and Updates2 lessons
- Crafting Effective Email Prompts and Setting Tone5 min
- Refining, Editing, and Personalizing AI Email Drafts5 min
Structuring Proposals and Meeting Summaries2 lessons
- Synthesizing Meeting Notes and Action Items5 min
- Outlining and Structuring Persuasive Business Proposals5 min
Designing Presentation Outlines and Verification2 lessons
- Developing Presentation Outlines and Slide Content5 min
- Detecting Hallucinations and Verifying Factual Accuracy5 min
Assessment & credentials
40 lesson-check questions
Complete the course and pass the final assessment with 75% or higher to earn a verifiable OceSha certificate.