Find your way through OceSha AI with Lumi
Yes. Tell Lumi, OceSha’s AI Concierge, what you want to do in everyday language. Lumi can help identify the relevant OceSha AI feature or workflow, including work that spans multiple platform areas. You do not need to know the exact product term or where a feature sits in the menus before you ask.
Start with your goal, not a menu name
You can describe the outcome you want, such as creating a course, publishing content, finding leads, or viewing analytics. Lumi uses your request to guide you toward the appropriate OceSha AI capability and help you navigate the platform.
Get guidance across connected steps
Some goals involve more than one platform feature. Lumi can help you work out the relevant workflow rather than requiring you to locate each area first. Its authenticated in-platform guidance can cover navigation, courses, content tools, publishing, integrations, analytics, settings, and subscriptions.
Know what kind of help you are getting
Lumi provides informational and how-to guidance for tasks such as course creation, publishing, connecting Stripe or Shopline, updating a profile, and managing a subscription. It can point you toward the appropriate area and explain the steps; guidance is not the same as completing those actions for you.
Get support when you need it
If a platform question, subscription question, or question about OceSha’s side of an integration needs further help, it can be directed to OceSha support when appropriate.
Frequently asked questions
Do I need to use OceSha AI’s exact feature names?
No. Describe what you want to accomplish in natural language, and Lumi can help identify the relevant capability.
Can Lumi help with account and billing questions?
Yes. In the authenticated platform, Lumi can provide how-to assistance for changing account settings, updating a subscription payment method, accessing invoices, and contacting support.
Can Lumi help me choose where to go for a task?
Yes. Lumi can help with feature navigation and choosing the appropriate platform area, even when you do not know where a feature is located.
See the kinds of questions Lumi can help with and how to reach human support when needed.
Explore Lumi’s help options